The need to deliver couriers is never-ending. Individuals are thinking that it’s difficult to provide the parcel because of the outbreak of the deadly virus, COVID-19. People are afraid to get out of their homes, even for the essentials. This is where Uber for courier delivery app comes to help. It offers to pick up the parcel from the customer’s place and drop it off at the location specified by the customer. And the prime benefit is that the customers need not worry about the infection as the courier delivery process happens in a ‘no-contact manner.
The on-demand courier delivery app as it’s a must-needed service for a myriad number of businesses. A decent courier application will manage shipments, parcels, routes, drivers, etc. Many small to larger size businesses usually rely upon the courier delivery app to transport their valuable things from one place to another. Having an application like this for your business, you can allow customers to keeps an eye on their parcel with a real-time tracking feature and they can monitor their courier from the time it picks up to the time of delivery. When developing such an app, there are many architectural styles to consider, but as the vantiq blog points out, the newly emerging event driven architecture (EDA) could be most useful when implementing real time tracking and other features providing minute-to-minute updates.
Nowadays, Individuals prefer online courier delivery services as they convey with minimal contact. And this the ideal time to invest in an on demand courier delivery app development. But before investing your hard earned money, let us first check how the courier delivery app works, must-have features to include and how much does it cost to develop a feature-rich courier app.
How does the courier delivery app work?
Easy registration
Customers can register themselves using an email id or phone number or can directly log in through social media accounts like Facebook, Twitter, etc., and create their profile.
Make a request
After successful login, customers can select a vehicle type such as Van, truck or car and fill up pick up and drop-off location by mentioning necessary information like parcel types such as documents, small or large package.
Multiple payment options
After making a courier request, customers have to pay a charge for the parcel to be delivered. And for that, customers have multiple payment options like credit/debit cards, in-app wallets, or COD.
Confirm delivery boy
After payment is done successfully by customers, the delivery agent receives your request and accepts it. The customer will receive an alert in the form of a push notification feature when the delivery boy delivered your parcel.
Track courier
Customers can track the delivery boy utilizing the real-time tracking feature integrated into the application.
Rating and Reviews
Customers can rate the service provider based on the service, quality, pricing and other factors in the form of ratings and reviews.
Features to include in courier delivery app:
Customer app features
- Easy registration
- Advanced search
- Send courier
- Fare estimation
- Live tracking
- Multiple payment options
- Push notifications
- In-app chat/call
- Booking history
- Rating and review
Delivery personnel app features
- Create profile
- Availability toggle
- Accept or reject requests
- GPS tracking
- Delivery history
- Earning reports
Admin Panel features
- Powerful dashboard
- Manage customers
- Manage drivers
- Manage tracking
- Manage ratings and feedback
- Analytics report
- Manage offers and discounts
- Set service range
Benefits provided by on-demand courier delivery app:
- Effortless online booking
- Fleet handling and management
- Seamless tracking
- Multiple payments methods
- Less paperwork
- Customer satisfaction
Cost to develop an on-demand courier app
The cost depends on various factors like:
- Application design (UI/UX)
- Mobile app development company you hire
- The platform you want to make an app (Android & iOS) and features
The basic cost of the courier app development is between $5k to $10k and may go high based on the features and functionality you want to include in your application.
Wrapping up
It is beneficial for the customers and the business owners to deliver courier delivery apps, especially during these tough times, when it is fundamental to communicate with our loved ones and business owners. The courier delivery app development process is time-consuming; it is challenging to build up an application from scratch. Business owners can utilize ready-made solutions and expand their business. Some of the leading mobile app development companies like XongoLab provide white-labeled apps with all the latest features. So what are you waiting for? Start leveraging the benefits of a courier delivery app and boost your business.